Refund Policy 1
VNTSS adheres to a strict no-refund policy due to the nature of our services.
- Non-Refundable Payments: Payments made for customs duties, taxes, and official fees are non-refundable as they are remitted to governmental entities.
- Service Fees: Any fees paid for shipping, storage, or handling are also non-refundable once the service has been initiated.
- Exceptions: In the case of processing errors, refunds may be considered on a case-by-case basis, subject to verification.
- Payment Discrepancies: If an error occurs in a payment transaction, contact our support team for resolution.
- Refund Process: Approved refunds will be processed using the original payment method.
- Policy Amendments: VNTSS reserves the right to u