Cancellation Policy 1

VNTSS provides cancellation policies aligned with legal and operational frameworks.

1. Cancellation of Services: Orders for customs clearance and shipping services may be canceled before execution. Once initiated, services cannot be canceled.
2. Governmental Fees: Payments made to governmental agencies are final and cannot be canceled.
3. Processing Fees: Any cancellation before service execution may incur an administrative fee.
4. Exceptional Cases: If a service is canceled due to our inability to perform, we will provide a refund or alternative solution where applicable.
5. Policy Modifications: VNTSS reserves the right to update this policy at any time.

Contact our support team for cancellation inquiries.